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STB Reschedules Session on CSX Service Disruptions

Sep 2017

The Surface Transportation Board (STB) has rescheduled a public listening session focused on the CSX rail service disruptions for October 11, in Washington, DC.  The session was originally scheduled from September 11 but had to be moved to accommodate the impacts of hurricanes Harvey and Irma.

The listening session involves service disruptions from changes in CSX operating procedures which have had ripple effects on manufacturers across the country.  STB acknowledge that it was looking into the matter in a letter to CSX executives in late July. 

“In particular, shippers have complained that transit times have increased significantly and/or become unpredictable,” the letter noted.  “…loaded and empty railcars sit for days at yards; switching operations have become inconsistent and unreliable; car routings have become circuitous and inefficient; and CSX customer service personnel have been unable to provide meaningful assistance.”   

VI is continuing to work with our coalition partners to address shipper concerns through the STB.  If you would like additional information on the hearing or this issue, please contact us at

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